This Privacy Notice for VoiceWunder GmbH (doing business as VoiceWunder) (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:
Our role under data protection law. Depending on the relevant processing activity, VoiceWunder acts either as an independent controller or as a processor on behalf of a customer.
VoiceWunder acts as controller for account administration, billing, security, fraud prevention, Voice Sharing connection management, authorization records and statutory or evidentiary documentation.
Where a studio uses VoiceWunder to process its own production texts, audio recordings or other project content, VoiceWunder processes that content on behalf of the studio in accordance with the applicable Data Processing Agreement. The studio remains responsible for the lawfulness of the content and the instructions it provides to VoiceWunder.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs.
We do not intentionally process special categories of personal data unless such processing has been expressly agreed and an appropriate legal basis and safeguards are in place.
In Short: We collect only the data necessary to create an account.
Billing data is collected and processed by our payment providers.
Voice Data. We process voice recordings, digital voice profiles and related technical data where necessary to provide the requested AI voice functionality. Voice recordings and digital voice profiles may constitute personal data where they relate to an identified or identifiable individual.
VoiceWunder does not process voice data for the purpose of uniquely identifying or authenticating a person. Accordingly, voice data processed through the ordinary VoiceWunder workflow is not treated as biometric data within the meaning of Article 4(14) GDPR. Different classifications under applicable non-EU laws remain unaffected.
Users must not use VoiceWunder for biometric identification, biometric authentication, biometric categorisation or the inference of sensitive personal attributes from a person’s voice.
Payment Data. We may collect personal data necessary to process payments for your subscription. Payment processing and storage are performed by authorized third-party payment service providers or, where applicable, by a merchant of record acting on behalf of VoiceWunder. We do not store full payment instrument data on our systems. The specific provider responsible for processing your payment may vary depending on your subscription and billing setup.
Third-Party Payment Processors We work with third-party payment processors and, in some cases, merchants of record to facilitate billing, payment authorization, and transactions. These partners may process, store, and handle payment data on our behalf under appropriate contractual and security measures. Such providers may vary by region, subscription channel, and payment method.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Voice Sharing Users. Before a Voice Sharing connection is established, registered Voice Talents and studios can see only the respective talent or studio name. Contact details are not displayed at this stage.
VoiceWunder uses registered contact details internally to deliver access requests, invitations and other operational Voice Sharing messages. An access request sent to a Voice Talent contains the requesting studio’s contact details. After the Voice Talent has completed the authorization process and granted access, the parties’ designated contact details may be disclosed to each other and displayed in their respective account areas.
In Short: We may use cookies and other tracking technologies to collect and store your information.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies and similar technologies to collect and analyze information about the use of our website, such as IP addresses, device information, browser data, pages visited, and interactions with our services. The information generated may be transmitted to and stored on Google servers, including servers located in the United States.
We use Google Analytics to analyze user behavior, improve our website, and optimize our marketing efforts. IP anonymization has been activated so that your IP address is shortened before being processed by Google. Google processes data on our behalf under a Data Processing Agreement and based on the Standard Contractual Clauses approved by the European Commission.
The legal basis for this processing is your consent, which you may provide via our cookie banner. You may withdraw your consent at any time. You can also prevent Google Analytics from collecting your data by installing the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout/.
Google’s privacy policy is available at: https://policies.google.com/privacy.
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
VoiceWunder currently uses the ElevenLabs European Enterprise API for supported AI voice processing. Audio and text inputs are processed on EU-based infrastructure.
Supported AI processing is performed in Zero-Retention Mode. Submitted audio, text and generated outputs are not retained by the AI service provider after completion of the respective processing request.
Customer audio, text, generated outputs and digital voice profiles are not used by VoiceWunder or its AI service provider to train, fine-tune or improve AI models.
Digital voice profiles, account information, Voice Sharing authorizations, connection data and activity records are stored separately only where necessary to provide VoiceWunder and in accordance with the retention periods described in this Privacy Notice.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We retain personal information only for as long as necessary for the respective purpose or as required by applicable law.
Account and application data are generally deleted from active systems within 30 days after the relevant service or account has ended, unless continued retention is necessary for contractual, security, legal or evidentiary purposes.
Voice Sharing activity records are generally retained for 90 days. Voice Sharing Authorization records, document versions, electronic signatures, confirmation data and timestamps may be retained for longer where necessary to establish, exercise or defend contractual or legal claims.
Data contained in rotating backups is deleted when the relevant backup is overwritten in accordance with our backup schedule. Until then, such data remains protected and is not used for any other purpose.
Statutory accounting and billing records may be retained for the periods required by applicable tax and commercial law.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section “WHAT INFORMATION DO WE COLLECT?“
| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | YES |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L. Sensitive personal Information | NO |
We will use and retain the collected personal information as needed to provide the Services or for:
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?“
Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?“
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
To exercise these rights, you can contact us by emailing us at compliance@voicewunder.ai, by mailing to VoiceWunder GmbH, Cosimastraße 121, 81925 Munich, Germany, or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at compliance@voicewunder.ai. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
In Short: You may have additional rights based on the country you reside in.
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?“
When using Voice Sharing, VoiceWunder processes personal information necessary to establish, manage, document and revoke Voice Sharing connections between Voice Talents and studios.
This information may include:
Studio Discovery
Before a Voice Sharing connection is established, Voice Talents and studios can see only the respective studio or talent name. Contact names, email addresses and other contact details are not publicly displayed to Voice Sharing participants.
VoiceWunder uses registered email addresses internally to deliver invitations, access requests and related operational messages. When a studio requests access, its contact details are included in the request sent to the respective Voice Talent. The Voice Talent’s contact details are disclosed to the studio only after the Voice Talent has completed the authorization process and granted access.
New Studio Notifications
Voice Talents may separately opt in to receive email notifications when new studios activate or participate in a VoiceWunder Studio Plan.
These notifications may contain:
These emails are sent only to Voice Talents who have expressly opted in. The legal basis is Art. 6(1)(a) GDPR. Consent may be withdrawn at any time through the Talent account settings or the unsubscribe option included in the notification.
Voice Sharing Authorization
When a Voice Talent initiates a Voice Sharing connection, VoiceWunder may process and store the completed Voice Sharing Authorization, including selections, exclusions, document version, electronic signature or confirmation data and timestamps. These records are processed for the operation of Voice Sharing and may also be retained where necessary for contractual, legal or evidentiary purposes.
Voice Activity
For Shared Voices, VoiceWunder records activity information for transparency, licensing verification, security and evidentiary purposes. This may include the authorized studio, date and time, digital voice profile, generation type and volume, and a limited excerpt of the production text.
The activity information is made available to the respective Voice Talent. The legal basis is Article 6(1)(b) GDPR where the processing is necessary to operate the Voice Sharing service and Article 6(1)(f) GDPR where the processing is necessary for transparency, fraud prevention or the establishment, exercise or defence of legal claims.
Voice Sharing activity records are generally retained for 90 days unless longer retention is required in an individual case for contractual, legal or evidentiary purposes.
This Privacy Policy also applies to the VoiceWunder plug-ins and integrations for supported production applications, including ARA2-supported DAWs and Adobe Premiere Pro.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
If you have questions or comments about this notice, you may email us at compliance@voicewunder.ai or contact us by post at:
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: compliance@voicewunder.ai.
This Cookie Policy was last updated on 20. February 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
Our website, https://voicewunder.ai (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
Functional
We use WordPress for website development.
This data is not shared with third parties.
Statistics (anonymous)
We use Elementor for content creation.
This data is not shared with third parties.
Marketing
We use Google reCAPTCHA for spam prevention.
For more information, please read the Google reCAPTCHA Privacy Statement.
Functional
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
VoiceWunder GmbH
Cosimastrasse 121
81925 Munich
Bavaria
Germany
Website: https://voicewunder.ai
Email: info@ex.comvoicewunder.ai
This Cookie Policy was synchronized with cookiedatabase.org on 22. November 2025.