VoiceWunder is built for professional, lawful, and rights-secured voice production. We provide enterprise-grade AI voice technology designed to meet the highest standards of data protection, ethics, and consent-based voice production.

New to evaluating AI voice vendors for EU compliance? 

Read our AI Voice Compliance Buyer’s Guide for a checklist of what to look for.

Authorization & Consent

Users must confirm they hold all required rights and permissions before creating or cloning any voice. Without this confirmation, synthetic voice generation is disabled. Users are responsible for ensuring compliance with copyright, data-protection, and personality-rights laws.

Voice Data and Biometric Processing

Voice recordings and digital voice profiles may constitute personal data where they relate to an identified or identifiable individual.

VoiceWunder does not process voice data for the purpose of uniquely identifying or authenticating a person. Voice data processed through the ordinary VoiceWunder workflow is therefore not treated as biometric data within the meaning of Article 4(14) GDPR.

VoiceWunder must not be used for biometric identification, biometric authentication, biometric categorisation or the inference of sensitive attributes from a person’s voice. Different classifications and requirements under applicable non-EU laws remain unaffected.

Data Protection, Zero Retention and No AI Training

VoiceWunder processes customer audio and text through the ElevenLabs European Enterprise API on EU-based infrastructure.

Zero-Retention Mode is enabled for supported AI processing. Submitted audio, text and generated outputs are not retained by the AI service provider after the respective processing request has been completed.

Customer audio, text, generated outputs and digital voice profiles are never used to train, fine-tune or improve AI models — neither by VoiceWunder nor by its AI service provider.

Zero-Retention Mode applies to AI processing. Account information, digital voice profiles, Voice Sharing authorizations, connection information and activity records are stored only where necessary to provide the service, document permissions, maintain security or comply with legal obligations.

VoiceWunder is designed and operated to support compliance with the GDPR, applicable US privacy laws and the EU AI Act. Our safeguards include:

• processing based on the applicable legal basis under the GDPR;

• encryption in transit and at rest, where technically applicable;

• strict access controls;

• data minimization and defined retention periods;

• separation between processing performed by VoiceWunder as controller and processing performed on behalf of customers under a Data Processing Agreement;

• rights of access, rectification, erasure, restriction, objection and data portability, where applicable.

Users remain responsible for the lawfulness of their content, instructions, licensing arrangements and any disclosure obligations applicable to their specific use of generated audio.

Ethical Standards

VoiceWunder enforces a zero-tolerance policy for misuse of synthetic voices. Prohibited uses include:

• Impersonation or unauthorized replication of real individuals
• Deceptive or harmful applications
• Content promoting illegal activity, discrimination, or violence

Our moderation and compliance processes are continually updated to reflect evolving legal requirements and ethical standards.

ElevenLabs Enterprise Processing

VoiceWunder uses the ElevenLabs European Enterprise API for supported AI voice processing and does not use public consumer endpoints for this processing.

Under the applicable Enterprise agreement:

• supported audio and text processing is performed in Zero-Retention Mode;

• submitted audio, text and generated outputs are not retained by the AI service provider after completion of the respective processing request;

• customer data, generated outputs and digital voice profiles are not used to train, fine-tune or improve AI models;

• processing is encrypted and performed using EU-based infrastructure;

• ElevenLabs maintains SOC 2 Type II certification.

Where technically supported, AI-generated audio may contain digital watermarks, machine-readable markings or other provenance information. VoiceWunder preserves available transparency information received from its AI service provider where technically feasible.

Users must not intentionally remove, suppress or circumvent available watermarks, provenance information or other technical transparency measures.

Subsequent editing, transcoding, broadcasting or distribution by third parties may alter or remove such information outside VoiceWunder’s control. Current technical measures cannot guarantee permanent downstream detection in every professional audio workflow.

Machine-readable marking does not mean that every AI-generated audio output requires an audible disclosure. Users remain responsible for any disclosure obligation applicable to their specific use, including where content constitutes a deep fake under Article 50 of the EU AI Act.

Licensed Voice Library

All built-in synthetic voices are either created internally or licensed with documented, verifiable speaker consent.

Contact

For questions regarding compliance or data protection, contact: compliance@voicewunder.ai

This statement is governed by German and EU law.